Return Policy
Nyte Vision Press — Refund & Return Policy
1. Digital Asset Deliverables (E-Books & Digital Materials)
Due to the instant, downloadable nature of digital intellectual property, all sales of e-books, secure digital downloads, or media links are final and non-refundable. Once a unique, watermarked download node is issued via our delivery host (BookFunnel), the product is deemed fully consumed. If a file experiences technical corruption or delivery errors, our digital support infrastructure will issue a replacement link immediately upon receipt of proof of purchase emailed to info@nytevisionpress.com.
2. Print-on-Demand Material (Paperbacks, Hardcovers, Catalogs)
Physical printed goods are manufactured strictly on-demand at the point of customer purchase through our integrated printing facilities.
Damaged or Defective Items: If a physical book or 8.5" x 11" catalog arrives with manufacturing defects, shipping damage, or structural misprints, we will issue a complete replacement or a 100% store credit refund at no extra cost to the buyer. Customers must submit a clear photographic validation of the structural defect along with their order number within 14 calendar days of physical delivery.
Buyer's Remorse Policy: Because materials are custom-printed dynamically for individual orders, we cannot accept standard returns or exchanges based on buyer's remorse, incorrect sizing choice, or optional order changes.
3. Standard Processing Windows
Approved physical material refunds are processed automatically into the customer's original method of credit or debit payment within 5 to 10 standard business days following formal operational verification.